Today in class we will be talking about how to write a "reader centered" memo. This is an important consideration that helps to establish common ground with the person who is reading your communication (your audience). We will learn how to write with a 'you' orientation and how to emphasize the positive aspects of your message by using positive language. Below you will find a list of links that will take you to the information discussed in class.
More Practice
Homework: Read the passage on "Avoiding Disagreeable Mental Pictures" (p. 43) and the passage on "Courtesy" (p. 54-56) in the Roebuck book. Do exercise 7 on p. 68 also.
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